At WINS Tech Services, we deliver comprehensive IT services designed to keep your business secure, efficient, and ready for growth. From day-to-day support and reliable network management to advanced cybersecurity, cloud solutions, and disaster recovery planning, our team ensures your technology works seamlessly, so you can focus on what matters most.
Managed IT Services
Reliable, proactive support for your day-to-day operations.
- Help desk support (remote and on-site)
- Device and user management
- Software updates, patching, and security maintenance
- IT planning and vendor coordination
Network Design & Support
A strong, secure network is the foundation of your IT environment. We help with:
- Network architecture and setup
- Secure Wi-Fi and remote access
- Firewall and router configuration
- Ongoing monitoring and optimization
Cybersecurity
We help protect your business from digital threats and reduce your risk exposure.
- Endpoint protection and antivirus
- Email filtering and threat detection
- Security audits and best practice assessments
- Support for HIPAA, NIST, and other compliance frameworks
Backup & Disaster Recovery
Safeguard your critical data with modern backup and recovery solutions.
- Local and cloud-based backups
- Business continuity planning
- Rapid restore in case of failure or loss
- Ongoing backup testing and monitoring
Cloud Services
We help businesses move to the cloud or optimize what they already have in place.
- Microsoft 365 and Google Workspace
- Cloud migrations and hybrid environments
- Collaboration tools and secure file sharing
- Licensing and management support
Looking for something specific?
We’ll design what works for you.
IT Service Packages
Basic
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Automated Hardware Updates
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Software Oversight
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Device Health Visibility
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8 am-5 pm EST, M-F
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Essential
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All Services Included in the Basic Package
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Live User Support
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Backup Recovery
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Access Management
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8 am-5 pm EST, M-F
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Premium
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All Services Included in the Essential Package
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System-Wide Support
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Proactive Monitoring
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User Training
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On-Site Response
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8 am-5 pm EST, M-F
Enterprise
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All Services Included in the Premium Package
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Dedicated Techs
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Staff Augmentation
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Tailored Workflows
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Top-tier Escalations
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24/7 Support
Package Descriptions
$35 per month per user, minimum 5 users
This entry-level package focuses on automated IT management. It covers software updates, system patching, and device health monitoring so your tools stay current and your team can work without interruptions. It’s a simple way to keep technology reliable without hands-on support.
Choose the Basic Tier if:
Your team is small and primarily needs automated care for updates, patches, and essential tools—without relying on live technician support.
$65 per month per user, minimum 5 users
A step up from automation, the Essential plan includes live help desk assistance for day-to-day issues like login problems, email disruptions, and connectivity troubleshooting. You’ll also benefit from secure backup recovery and identity access management to keep business operations protected and smooth.
Choose the Essential Tier if:
You’re a growing organization without a dedicated IT department, or your internal staff is overwhelmed handling daily user requests.
$35 per month per user, minimum 5 users
The Premium package is designed for organizations that need broader coverage and proactive IT support. It includes assistance for hybrid or remote workforces, support for third-party applications, proactive monitoring of devices and systems, and even user training. With this tier, you get deeper visibility into cyber threats and more flexibility in handling complex environments.
Choose the Premium Tier if:
You manage a remote or hybrid workforce, require expanded device coverage, or want stronger visibility and protection against cyber threats.
$150 per month per user, minimum 10 users
At the top level, Concierge provides dedicated, embedded support staff who work as part of your team. This plan offers enterprise-grade escalation processes, compliance alignment, and strategic planning assistance. It’s a white-glove service that ensures your IT environment is always a step ahead, no matter the complexity.
Choose the Enterprise Tier if:
You operate in highly regulated industries—like healthcare, finance, or government—or require embedded Help Desk professionals with specialized escalation and long-term IT planning capabilities.